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Dunkin'
- Coffee & Tea
- New Haven, IN
About this business
Location details
109 Main St, Hebron, CT 06248, New Haven, IN, 06248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 7:00 p.m. | |
| Tue | 4:30 a.m. to 8:00 p.m. | |
| Wed | 4:30 a.m. to 7:00 p.m. | |
| Thu | 4:30 a.m. to 7:00 p.m. | |
| Fri | 4:30 a.m. to 7:00 p.m. | |
| Sat | 4:30 a.m. to 7:00 p.m. | |
| Sun | 4:30 a.m. to 7:00 p.m. |
I just wanted to give some feedback on my recent order. The customer service was okay, but unfortunately, I had a bad experience with the food. I ordered a pepper and cheese wrap and there was a strange bleach smell on it, which was a bit concerning. Despite that, I still tried a bite and was disappointed to find that the hot pocket wrap was actually cold. It ended up being a waste of money for me. Just wanted to bring this to your attention, hopefully this can be addressed in the future. Thanks.
Guess its been Along time since Ive been to DD, I stopped to get a coffee and some munchkins for my neices soccer game. I was never told what the bill was, I guess I can look at my account since I paid with my debit, but didnt think of it till I drove away. An the 25 munchkin box has dramatically shrunk lol, i could not believe how small it was, I guess they've defiently improved portion control, but wow not sure what I paid but those were minimunchkins!!
Always good coffee
I recently visited Dunkin’ and had a very disappointing experience with both the food and customer service. I ordered a snack- in- bacon, only to receive it cold and visibly burnt. I politely asked for it to be remade with fresh bacon, but the staff refused and stated, "That’s how we make them." This response is completely unacceptable. Serving cold, burnt bacon and claiming it's standard practice reflects poorly on the brand's quality and commitment to customer satisfaction. I wasn’t asking for anything unreasonable — just ... read more
TERRIBLE. Every single time I go to Hebron Dunkin Donuts, it's a terrible experience. So bad that I will not go there again and that says A LOT for someone who goes to Dunkin twice a day. I even asked for the managers information and Chris would not give it to me. Thank you Chris who was working at 6:05 p.m on August 21, 2025, you have NO customer service skills and you lost your store a loyal customer and a lot of business!
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.7 star rating with 272 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open at 4:30 a.m.
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