This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dunkin'
- Coffee & Tea
- Elgin, IL
About this business
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elgin, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Location details
846 Summit St, Elgin, IL 60120, Elgin, IL, 60120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
Manager brings the donuts in his car GROSS!!! Never open on time. You might sit at the drive thru until you fall asleep before they ask for you order if there is anyone in there.. The manager has absolutely no customer service friendlyness and acts like you’re hassling him to get your food. Sandwiches are under cooked, bacon basically raw. Every time I give the place 1 more chance.. I regret it.
I came in today, ordered my coffee, and sat at a table to use my laptop for a few minutes before leaving. Unfortunately, the AC kept blasting higher and higher until the area became uncomfortably, almost unbearably cold. This felt very unprofessional, as if the intention was to make customers not want to stay.
I’m sorry if this is very rude but every time I decide to come to this location I get my order taken by an older Indian gentleman and 100 percent of the time he gets my order wrong. Just went inside this morning hoping someone else would be working up front but it was him. Asked for a simple cookie dough iced coffee just like it’s advertised on the menu. I got some kind of frozen drink that resembles nothing I ordered. No whip cream or toppings, it’s not even a coffee it’s some frozen version of it. I personally don’t get ho... read more
Just had a really disappointing experience at Dunkin on Summit in Elgin. We stood at the counter for a long time and not a single employee acknowledged us—not even a simple “hi.” The lack of basic courtesy was enough for us to just walk out. Do better.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2.7 star rating with 88 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com