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Dunkin'
- Coffee & Tea
- East Rutherford, NJ
About this business
Location details
1 American Dream Wy, East Rutherford, NJ 07073, East Rutherford, NJ, 07073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Very disappointing experience. I waited almost 50 minutes just for a toasted sausage and egg croissant. My order number was 7537, yet they were calling numbers like 7768 and serving those customers first. Other people were also waiting close to an hour, which is completely unacceptable. On top of that, when I asked about my order, the staff didn’t even respond. This level of service is not tolerable. Poor organization, lack of communication, and very unprofessional. Definitely needs improvement.
My experience at this Dunkin was terrible. The customer service is the worst, I wonder if they’re not getting paid enough. The manager was very unprofessional, with a bad attitude and zero interest in helping or solving the problem. Someone in that position is supposed to set an example, but it was quite the opposite. I would never go back to this location and I definitely don't recommend it.
The worst service I’ve ever had in my whole life. Everything was a mess.
Muy mala atención al cliente pedí donas de chocolate dorado y me dieron donas regulares pésimo servicio al cliente demoran mucho en atender
I work in a retailer at the mall. We spend SO MUCH MONEY here. Daily group orders of $25 or more. I wish we had a second option for a second Dunkin location.. we don't like starbucks so we keep coming back, hoping it will get better. They blatantly do not care about how they make drinks. Their coffees are disgusting. If you order an iced coffee with five pumps of a sweetened syrup, you will get iced coffee with two ice cubes and no flavoring. There's no phone number to call to ask if they'll remake your drink. It's almost li... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2.4 star rating with 72 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open at 7:00 a.m.
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