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Dunkin'
- Coffee & Tea
- East Rutherford, NJ
About this business
Location details
1 American Dream Wy, East Rutherford, NJ 07073, East Rutherford, NJ, 07073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Fast and friendly service at this Dunkin' location. An employee too on the challenge of concocting the most labor-intensive drink possible with enthusiasm and delivered it with a smile. It's not quite the hassle of navigating through the American dream mall to order from here, but that's a logistics problem, not a product/service one.
Got a refresher which was gross. The employee didn't know how to make it and by the time he called down his manager I was waiting for 30 min and would have preferred a refund.
Very disappointing experience. I waited almost 50 minutes just for a toasted sausage and egg croissant. My order number was 7537, yet they were calling numbers like 7768 and serving those customers first. Other people were also waiting close to an hour, which is completely unacceptable. On top of that, when I asked about my order, the staff didn’t even respond. This level of service is not tolerable. Poor organization, lack of communication, and very unprofessional. Definitely needs improvement.
My experience at this Dunkin was terrible. The customer service is the worst, I wonder if they’re not getting paid enough. The manager was very unprofessional, with a bad attitude and zero interest in helping or solving the problem. Someone in that position is supposed to set an example, but it was quite the opposite. I would never go back to this location and I definitely don't recommend it.
The worst service I’ve ever had in my whole life. Everything was a mess.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2.4 star rating with 74 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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