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Dunkin'

3.6

About this business

Location details

2111 W Division St, Chicago, IL 60622, Chicago, IL, 60622, United States

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WeekdayScheduleStatus
Mon4:00 a.m. to 8:00 p.m.
Tue4:00 a.m. to 8:00 p.m.
Wed4:00 a.m. to 8:00 p.m.
Thu4:00 a.m. to 8:00 p.m.
Fri4:00 a.m. to 8:00 p.m.
Sat4:00 a.m. to 8:00 p.m.
Sun4:00 a.m. to 8:00 p.m.
3.6181 reviews
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Nirav Pranami's profile image
Nirav Pranami 
a month ago

I had a very disappointing experience at this Dunkin, particularly with the store manager. I felt that my concerns were not listened to or handled professionally, and I was very upset by the way I was treated. I also felt that I was treated differently because of my race, which made the experience especially concerning. I was charged twice and, despite that, the drinks I received were poorly made. I would expect a manager to listen to customers, address concerns respectfully, and work toward resolving problems. I hope manage... read more

Dev Patel's profile image
Dev Patel 
a month ago
Grishma Chauhan's profile image
Grishma Chauhan 
a month ago

I have been waiting there for more then 20 min just for a coffee and it was not that busy still no one come to help me. A person name Daniela got my order wrong and she was kinda off rude as well . Worst experiences 

Patel Priya's profile image
Patel Priya 
a month ago

I went there for first time on my birthday and it was such a bad and worst experience ever I had and especially Daniela is very rude and not supportive not giving good customer service and i want to order something else but she is not responsive and making my whole day worst.I would prefer to be without meals or coffee but not going there. 

Jeesha Lad's profile image
Jeesha Lad 
a month ago

I would like to report a very serious concern regarding the behavior and management style of Daniela, the manager at this Dunkin’ location. In my experience, Daniela has been extremely rude and disrespectful toward both customers and employees. I have also witnessed situations where customers and employees were treated unfairly and felt that they were being misled or taken advantage of. I believe these concerns should be investigated carefully, particularly regarding the way customers are treated, how employees are treated, ... read more

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.6 star rating with 181 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 8:00 p.m. 

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