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1252 St James Ave, Springfield, MA 01104, Springfield, MA, 01104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
This place loves to close early on a regular basis.
I’ve been here 3 times and the 3 times my order has been wrong! They take forever to make an order and the customer service is poor. Who owns this location?
I’m usually a very understanding person, but my experience today was frustrating. I was the only customer waiting inside while most of the attention was on the drive-thru. I ordered a bacon avocado toast, but it came out without the bacon. When I politely mentioned it, the employee you could tell she was frustrated, and when my food was returned, the bacon added on top was burnt. I understand that rush hour can be busy, but customers ordering inside should still receive the same attention and correct orders.
Dunkin' has a 3.7 star rating with 217 reviews.
Dunkin' is open now. It will close at 8:00 p.m.
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