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Dunkin'

4.1

About this business

Location details

1519 W Madison St, Chicago, IL 60607, Chicago, IL, 60607, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 5:00 p.m.
Tue4:30 a.m. to 5:00 p.m.
Wed4:30 a.m. to 5:00 p.m.
Thu4:30 a.m. to 5:00 p.m.
Fri4:30 a.m. to 5:00 p.m.
Sat5:30 a.m. to 5:00 p.m.
Sun5:30 a.m. to 3:00 p.m.
4.1496 reviews
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Sam's profile image
Sam 
a day ago

They have their times listed as 4:30am to 6 and when i went in to pick up my order around 5 they were closed after i filed a complaint the owner or manager reached out to me talking about “you probably complained about the wrong place” when their own worker told me they were closed after i called… they didn’t even follow back after nor did they issue my refund. there’s better locations on roosevelt or canal this place is just bs 

DRE's profile image
DRE 
2 months ago

Early morning workers move like they're still sleep. Forgot my order. First person in but damn near the last person out and all I ordered was a coffee and a croissant. 

Rick Sinkuler's profile image
Rick Sinkuler 
2 months ago

The Dunkin at 1519 W Madison in Chicago ranks the worst in terms of customer friendly service and professionalism. I recently went to this location to get some coffee and was told we didn’t make any decaf - and never offered to make any. Also on a previous recent visit to the same location - the same male worker had the cleaning bucket and mops barricading the door at 5:35pm and the door was locked! The store sign said open until 6pm. So I knocked on the door and I said aren’t you open until 6pm - which the male worker yelle... read more

Faith Washington's profile image
Faith Washington 
3 months ago
Bernardo Fernández's profile image
Bernardo Fernández 
3 months ago

I went in for an iced coffee, and the person in front of me and I were made to wait quite a while to order. Finally, when the person in front of me was asked about their order, the server offered a donut for waiting. I thought she would offer me a donut too for the wait, but she didn't offer me anything, and they still made me wait another 10 minutes for my iced coffee and avocado toast. She completely ignored my time. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 4.1 star rating with 496 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open at 4:30 a.m. 

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