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Dunkin'

3.8

About this business

Location details

533 Broadway, Saugus, MA 01906, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.8387 reviews
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Michael Lopez's profile image
Michael Lopez 
4 days ago

Honestly one goes to get a good sandwich and its given cold. Everything is go here its cold there other dunkins are nice and hot. Yall need to do a better job. 

Karla Sepulveda's profile image
Karla Sepulveda 
a week ago

This is the worst place I have ever visited, the customer service is horrible, this place is always empty for the kind of people who work here, rude and arrogant, I will never ever return to this place and do yourself a favor and don't eat here if you don't want to have a problem. 

Jon Harmer's profile image
Jon Harmer 
2 weeks ago
Mark Means's profile image
Mark Means 
4 weeks ago

I came to this establishment this evening, 10/04/2025. First, I drove through the drive-through and ordered my regular order: 1 LG Mango-pineapple Refresher with sparkling water; hash browns; and a Chicken pepper wrap. The order was taken by a male party. After I had given my order through the intercom, a older white female employee, had come on the intercom and stated the following: "We don't have the chicken-pepper wrap!" When I explained to her that I just purchased one previously, she then said, "We don't have it anymore... read more

Angelica Romero's profile image
Angelica Romero 
a month ago

The drive thru employees are in desperate need of customer service training. Rude from the moment she spoke to take our order. For no reason. It was not busy and we were the only car in line. There was 3 of us ordering so it took some time. The employee barked questions at us and mumbled then was angry we couldn’t hear her clearly. One of our drinks was clearly wrong. A nice lady inside remade it with zero issues. But when the drive thru employee was told it was wrong she shrugged and started laughing. Disappointed 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.8 star rating with 387 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close tomorrow at 12:00 a.m.  

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