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Dunkin'
- Coffee & Tea
- Charlotte, NC
About this business
Location details
501 Briar Creek Rd, Charlotte, NC 28205, Charlotte, NC, 28205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
I have consistently gone to this location since it opened. 10-15x a month. It has gotten so bad. The wait for an order is usually 10-20 minutes. They do not have enough staff for the volume. When you do get your order, it is half assed. Always missing something you ordered, coffee is watery without flavor, just a huge disappointment. Today is the last day this location gets any of my hard earned money. The owner should really care more about their business.
Go here daily (not anymore) and the staff is consistently incompetent. Wrong items in order, same item(s) cost something different every day, etc. Find another Dunkin- there are plenty.
I went about a month ago and didn’t have time to leave a review because I had to rush to school— I had to stand there for 15 to 20 minutes for a sandwich. I was the only person in there bro When they gave it to me, I only noticed by the time I left that it was not at all what I ordered and had a bunch of hair in it. Like, I’m talking 4 strands. Literally how does that even happen The baristas kept arguing, it was weird.
Today 10/6/25 i placed a mobile order to get my matcha. I came in and stood behind another lady waiting for mobile. Some Caucasian lady came in and asked were we waiting on mobile. I told her yes. She stuck her neck behind the counter to look at the screen and asked the girl working for her order. The girl gave her her drink. Then went to get her food. So she served this lady after she skipped 2 people and didn’t make her wait in line. The audacity and entitlement is insane. Not sure why she wasn’t told she had to wait. Not ... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.2 star rating with 147 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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