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3225 11th St, Rockford, IL 61109, Rockford, IL, 61109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 7:00 p.m. | |
| Tue | 4:00 a.m. to 7:00 p.m. | |
| Wed | 4:00 a.m. to 7:00 p.m. | |
| Thu | 4:00 a.m. to 7:00 p.m. | |
| Fri | 4:00 a.m. to 7:00 p.m. | |
| Sat | 4:00 a.m. to 7:00 p.m. | |
| Sun | 4:00 a.m. to 7:00 p.m. |
I am a regular customer and visit this location almost every morning. My usual order is a medium iced caramel coffee with cream and sugar, along with a chocolate sprinkled donut. Until recently, my experiences have generally been positive. However, my visit today was very disappointing. The overall condition of the store appeared unclean and poorly maintained. Additionally, the employee who took my order, who is typically pleasant, displayed an unprofessional and unfriendly attitude during this visit. Most concerning was the... read more
Ordered hash browns and 6 donuts. Got the hash browns then was asked to pull forward to wait for my donuts. Waited 10 minutes. A VERY nice man came out to ask what I was waiting on. I told him, he stated that the drive thru girl told him I already got them. After he could see im my vehicle I had no donuts, he went to fix it. There is no reason I should not have received my pre-made donuts at the window. Also. The bacon is regularly served ice cold. The donuts are melted. Yes. Melted. The guy who made it right was awesome. Wi... read more
The girls who made my coffee today, and the staff there deserve a raise. Job very well done! Very polite and kind, too
donuts are good as always but unfortunately my chai was completely flavorless and lukewarm.
Dunkin' has a 3.5 star rating with 398 reviews.
Dunkin' is open now. It will close at 7:00 p.m.
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