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Dunkin'
- Coffee & Tea
- Rochester, NY
About this business
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Location details
1425 Portland Ave, Rochester, NY 14621, Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 9:00 p.m. | |
| Tue | 4:30 a.m. to 9:00 p.m. | |
| Wed | 4:30 a.m. to 9:00 p.m. | |
| Thu | 4:30 a.m. to 9:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 5:30 a.m. to 9:00 p.m. | |
| Sun | 4:30 a.m. to 9:00 p.m. |
Cashier was mopping while I arrived, looked at me and kept mopping. I asked nicely if I can place a order and was told to "wait a minute I'll be right there". You can tell he was upset by rolling his eyes and slamming materials. While I was waiting for my food I noticed he was giving an elder lady attitude as well. I asked for a refund because this is no way to treat people. I come to this Dunkin a lot because I work here at the hospital. I have never had this experience before :(
Very bad and unprofessional service, Dom And Paula need to Have a better process for hiring professional employees and managers, The Hispanic Manager Their is Very Rude and Does Not Properly Greet Her Customers and They are Always Short Staffed which makes The Employees treat Their Customers With No Respect. I will be Reaching Out To Corporate about The Manager and How Rude she Treats her customers and I actually work at the hospital and have heard other coworkers talk about how rude the manager is treating her customers
Don't believe the negative reviews!!! I went around 9:00am the staff was amazing so happy and energetic and well paced, The food was exactly what I ordered and the way the lattes were put together looks so delicious!! Which ever shift this is definitely deserve their flowers and none of these negative reviews. I waited less then 10 minutes for my order!!
Dunkin's workers inside RGH has terrible manner and horrible customer service. If you want decent foods/drinks and professional or at least a good customer service that won't ruin your mood, please stay away from Dunkin in 1425 Portland Ave. It's not worth it. ZERO star.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 1.7 star rating with 23 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 9:00 p.m.
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