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Dunkin'

3.7

About this business

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Johnston, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product! 

Location details

5300 NW 86th St Suite 100, Johnston, IA 50131, Johnston, IA, 50131, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 7:00 p.m.
Tue5:00 a.m. to 7:00 p.m.
Wed5:00 a.m. to 7:00 p.m.
Thu5:00 a.m. to 7:00 p.m.
Fri5:00 a.m. to 7:00 p.m.
Sat5:00 a.m. to 7:00 p.m.
Sun5:00 a.m. to 7:00 p.m.
3.7202 reviews
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Jack T's profile image
Jack T 
on Google
2 days ago

My original review is below, however this location has changed for the worse over the past month. New staff members are indifferent, seem very confused, communication issues, and SLOW. Went in recently to see if pickup would be better than drive-thru. 4 people working. Zero customers. Order was not ready after 10 min. I asked. The guy behind counter ripped the order off the list and began filling the coffee. No words were spoken. Then he got my donuts. Entire time 3 of staff speaking between themselves. All personal. Clearly... read more

Jack T's profile image
Jack T 
on Google
5 days ago

My original review is below, however this location has changed for the worse over the past month. New staff members are indifferent, seem very confused, communication issues, and SLOW. Went in recently to see if pickup would be better than drive-thru. 4 people working. Zero customers. Order was not ready after 10 min. I asked. The guy behind counter ripped the order off the list and began filling the coffee. No words were spoken. Then he got my donuts. Entire time 3 of staff speaking between themselves in Spanish which I can... read more

Ling Zeng's profile image
Ling Zeng 
on Google
2 weeks ago

It takes 15 minutes from ordering to getting the food in drive through. I ordered hot latte and plain donut. But I got iced latte and strawberry donut. The associate seems very frustrated. Maybe the ordering system is not working well. I gave him a coupon he even doesn’t want to check it and tell me the full price until I told him it’s a coupon. Very bad experience. 

Amy Mulford's profile image
Amy Mulford 
on Google
3 weeks ago

Two days in a row my order was cancelled. One of the days they said it’s because they were closed but they weren’t. The second day, supposedly they were out of literally everything in the store. Don’t bother trying to call either because they don’t answer. 

Miranda Brannaker's profile image
Miranda Brannaker 
on Google
3 weeks ago

They messed up my order twice because they dont speak English. They have no idea what is on the menu or the ingredients when asked. 

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Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.7 star rating with 202 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 7:00 p.m.  

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