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Dunkin'
- Coffee & Tea
- Reading, MA
About this business
Location details
Shell Gas Station, 87 Walkers Brook Dr, Reading, MA 01867, 87 Walkers Brook Dr, Reading, MA, 01867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 8:00 p.m. | |
| Tue | 4:30 a.m. to 8:00 p.m. | |
| Wed | 4:30 a.m. to 8:00 p.m. | |
| Thu | 4:30 a.m. to 8:00 p.m. | |
| Fri | 4:30 a.m. to 8:00 p.m. | |
| Sat | 4:30 a.m. to 8:00 p.m. | |
| Sun | 4:30 a.m. to 8:00 p.m. |
Short older lady waited on me after a few mins of looking at me and sighing. Came over and said “you again?” It was my 1st time there. I said “ Excuse me?” Then she said “ I just wanna go home. What do you want?” Rudest i have ever been treated.
Horrible service… waited in line for almost 10 min and didn’t get my late. The old lady that was going to take my order was vary rude..
The manager told an older woman to take my order, she shouted NO then he told her again. She had just finished saying how disgusting one of the machines was. She walked up to me said "what do you want?" with a rude tone and as I said my order she huffed and was annoyed. I immediately (in front of her manager) told her nevermind and I will not be spoken to like that and her extremely poor behavior was unacceptable. I hope she is written up for her disgusting behavior. Please don't go there!
Updating to include the actual store manager followed up and corrected the situation. My interaction with the manager(she claimed), Sabrina at Dunks on Walker's Brook Drive. As I approached the counter, Sabrina was wiping the floor with her bare hands and paper towels. Okay, fine. No problem. Well between the time that she was wiping the floor with her bare hands and grabbing a cup to make my coffee, she did not wash her hands at all. I kindly asked if she could wash her hands before making my coffee because she was just wip... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.2 star rating with 195 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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