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Dunkin'
- Coffee & Tea
- Oakbrook Terrace, IL
About this business
Location details
17W460 W 22nd St, Oakbrook Terrace, IL 60181, Oakbrook Terrace, IL, 60181, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | 6:00 a.m. to 2:00 p.m. | |
| Sun | 7:00 a.m. to 2:00 p.m. |
So sick of paying $5 for a coffee that’s almost always wrong. Ordered from another Dunkin’, got the wrong drink, made it 30 minutes down the road, and they wouldn’t remake it. One lady said no, but then had to ask another lady, then the other lady said no probably not. What the heck? Is it a policy not to fix bad Dunkin drinks or did they just not feel like it? Whack. Last time I’ll be in a Dunkin’ ever.
I gotta say, this is not a reflection on the employees, they were kind people. I saw the drive thru was crowded so I felt it would be better to walk in . There was no one at the front taking order because there was a digital kiosk taking orders instead. The kiosk is not easy to navigate. I like my simple black coffee and an old fashion. I couldn’t find it! There was another customer trying to navigate it before and he left out of frustration. To the managers, the people hate the kiosk. Open a vending machine instead if that’... read more
Service at this location is awful.
Manager working at 10:45 am 9/24/25 is not friendly. Tasted sugar in a drink I specially requested no sugar. Became hostile as if I had made the mistake. Instead of trying to provide customer service she became defensive. A simple, "Sorry about that is what was needed."
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.3 star rating with 326 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open tomorrow at 5:00 a.m.
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