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Dunkin'
- Coffee & Tea
- Gainesville, VA
About this business
Location details
7901 Stonewall Shops Square A-1, Gainesville, VA 20155, Gainesville, VA, 20155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
I keep giving this location chance after chance and they consistently disappoint. The staff person is rude and impatient and then she cannot count to 12. Please conduct employee training. It is obvious that she does not like her job because she is trying to single handily run the customers off.
I come in here a lot and the one girl with the fake eyelashes is terrible with drinks and customer service. She just stares at you while you’re trying to order. I don’t know her name and if she’s related to the owners, but she’s terrible and if I see her working, I will leave and go somewhere else.She maybe be a nice person but she should work somewhere else.
I am a very patient person, went to location in Gainesville, VA. Only one customer in the entire store. Counted 4 employees at least 2 were front end. Stood for 5 minutes was never acknowledged nor waited on. One person looked like a Manger doing something other then food prep at counter behind donuts. I have no clue if donuts were fresh, since I walked out and went to Wegmans. Having my donut fix elsewhere.
This is the best dunkin ive ever been to! I stoped in today around 10 for a bacon jam sandwich and iced coffee. Perfect amount of cream and sugar.
Visited expecting a standard experience. I ordered a large decaf coffee and was told it likely wouldn’t be hot because it had been sitting for a while. No alternative or solution was offered (such as brewing fresh coffee or reheating), which made the interaction awkward and confusing. I ended up leaving without ordering. Hoping this is something that can be improved, as hot coffee feels like a basic expectation at Dunkin.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.8 star rating with 262 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
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