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Dunkin'
- Coffee & Tea
- Chicago, IL
About this business
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Location details
1575 S Michigan Ave, Chicago, IL 60605, Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
I understand morning rushes are busy but the lack of accountability and niceness is terrible at this location always rude they will make a mistake and look at you like it's your fault doesn't matter how nice you are to them they're rude.
I’ve been to this Dunkin’ location twice now, and both times the attitude from the staff especially the person at the register has been unwelcoming and rude. Today was the final straw. I ordered a regular coffee, and literally 5 seconds later I asked if I could change it to a decaf. The cashier told me no, that I’d have to pay again for a new coffee. Seriously? Every other Dunkin’ or even Starbucks I’ve been to is more accommodating and polite. It’s a simple request, and I wasn’t asking for anything unreasonable. Instead, I ... read more
I went to the store at 1575 S Michigan Ave, Chicago, IL 60605 at around 8:50 AM on Friday June 27, 2025. I ordered eight donuts and the mint chocolate chip latte, but the person taking my order thought that I ordered coffee. I corrected it, but the worker was absolutely unfriendly and rude. She was not a very nice person to me and as a result, I ended up asking for a refund for The drink that I ordered, which ended up being the coffee, whereas I asked for a latte. I am leaving a review online, because I wonder if this type o... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.8 star rating with 348 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open tomorrow at 5:00 a.m.
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