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Dunkin'

2.8

About this business

Location details

3415 E Saginaw St A, Lansing, MI 48912, Lansing, MI, 48912, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 8:00 p.m.
Tue5:00 a.m. to 8:00 p.m.
Wed5:00 a.m. to 8:00 p.m.
Thu5:00 a.m. to 8:00 p.m.
Fri5:00 a.m. to 8:00 p.m.
Sat5:00 a.m. to 8:00 p.m.
Sun5:00 a.m. to 8:00 p.m.
2.8665 reviews
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Helena Hyman's profile image
Helena Hyman 
a month ago

Drive thru worker who is usually there is extremely rude and very snappy. Awful service. 

adam seaberg's profile image
adam seaberg 
a month ago

Almost empty Chai latte. Almost empty bag of hash rounds that were burnt and cold, and a tiny sandwich that is on par with microwaveable food for $12. I no longer see any value in dunkin. It had been a while since I have been to a Dunkin. 0% odds I will ever go to another dunkin donuts. 

Sam McDonald's profile image
Sam McDonald 
a month ago

I can't even begin to describe the nightmare that this Dunkin is. We wanted to drive through on a Sunday mid-morning for a few coffees and a quick breakfast. We waited in the drive through for literally 45 minutes. We absolutely would've given up but the way the drive through is built there's not even an option to pull out of the line unless you want to hop a curb and small rock garden. When we finally got to the window I couldn't believe the incompetence I was seeing. There were like 2 employees working and they were genuin... read more

Macy Ingram's profile image
Macy Ingram 
a month ago

I come in with a smile once a week, and everytime something is wrong with my order They purposely fill the cups with ice giving you one swig of coffee Sausage is always rock hard Hasbrowns are always soggy 

Kimberly Ward's profile image
Kimberly Ward 
a month ago

If I could just speak to the owners or managers I would love to give them feedback and turn the store around. The staff doesn't stay consistent new people all the time I've never seen a manager present once. You wait in line for extended amounts of time just to get your order taken. The elderly gentleman yells into the speaker repeating what you said at five times and then still gets the order wrong. Everybody seems in a panic and acts like they are doing everything super fast running around and yet it still takes 30 minutes... read more

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 2.8 star rating with 665 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open tomorrow at 5:00 a.m. 

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