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Dunkin'

3.4

About this business

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product! 

Location details

31 E Adams St, Chicago, IL 60603, Chicago, IL, 60603, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 10:00 p.m.
Tue4:30 a.m. to 10:00 p.m.
Wed4:30 a.m. to 10:00 p.m.
Thu4:30 a.m. to 10:00 p.m.
Fri4:30 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to 10:00 p.m.
3.4164 reviews
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Anthony's profile image
Anthony 
on Google
a week ago

Terrible. The employees disappear for long periods of time and barely acknowledge the customers. Service is slow and unfriendly. 

Steve Hollar's profile image
Steve Hollar 
on Google
3 weeks ago

Coffee was hot and fast. However, not one table was available for customers, they let homeless people occupy them. 

Owen Feinstein's profile image
Owen Feinstein 
on Google
a month ago

Ordered my drink online waited like 25 minutes and there were two workers. The screen said ready and I asked if my drinks ready. He acted like he didn’t hear it 3 times then looked at me like I was crazy. 10 more minutes and I looked and saw the one drink that was there the whole time.all he did was put a cap. It felt personal he knew my drink was ready and he heard me saying excuse me 

kalysb's profile image
kalysb 
on Google
a month ago

I work in customer service myself, so I understand that people have bad days, but the service I received made me feel very unwelcome. I was glared at while looking at the menu, the cashier seemed annoyed when she took my order, and the food came out lukewarm and soggy. Honestly, I could ignore all that, but the cherry on top is that a beggar came in and harassed me for money and would not accept "no" as an answer. as a supervisor, if someone were to harass a customer at my store, I would make them leave the premises or call ... read more

E. Lipkovitch's profile image
E. Lipkovitch 
on Google
4 months ago

Waited 10 minutes for anyone to even show up to start making my order. No phone number. Not worth ever going back. The person was rude that I was even a customer. 

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Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.4 star rating with 164 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open at 4:30 a.m. 

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