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Dunkin'

4.1

About this business

Location details

Shell Gas Station, 607 Twin Oaks Dr, Johnson City, TN 37601, 607 Twin Oaks Dr, Johnson City, TN, 37601, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,388 reviews
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Anita Pike's profile image
Anita Pike 
a week ago

The second shift folks have absolutely zero customer service skills. They cannot read a ticket and make it correctly to save their lives. They made my drink completely wrong and then when I told them, the lady in glasses working the window rolls her eyes. Then after remaking the order, it was still incorrect and didn’t have cold foam as it was clearly on the ticket for the drink, so I mentioned there was no cold foam, the same girl proceeded to dump half my drink out the window and all over my driver side door, puts the cold... read more

Kaitlyn Sanders's profile image
Kaitlyn Sanders 
2 weeks ago

I frequent this dunkin and usually don't have a problem which is why I left 2 stars instead of one. But today I waited around 20 min in the drive thru for the mobile order I had placed. I finally got to the window and they asked what I ordered MULTIPLE times and couldn't find my order. Eventually, they hand me my drink and a bag. The drink was correct but after opening the bag, I realized some of the food was missing. I told the girl at the window and they started making the missing food. In the meantime, I ate one or two ha... read more

Michelle Esterline's profile image
Michelle Esterline 
2 weeks ago
D Lenk's profile image
D Lenk 
3 weeks ago
Lisa McCray's profile image
Lisa McCray 
4 weeks ago

Come to this Dunkin offer. Over the last couple months my coffee taste burnt like they did t refresh it, my lightly toasted bagel was very brown and the seeds were burnt. The cream cheese on it was almost non existent. I stopped to by a small pack of cream cheese to put some on it since it barely covered on side. Coffee was like warm by the time I got. 10 minutes in line. Only 2 cars in front of me. Get it together Dunkin 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 4.1 star rating with 1,388 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close tomorrow at 12:00 a.m.  

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