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Dunkin'
- Coffee & Tea
- Crystal Lake, IL
About this business
Location details
290 State Rte 31, Crystal Lake, IL 60012, Crystal Lake, IL, 60012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 7:00 p.m. | |
| Tue | 4:00 a.m. to 7:00 p.m. | |
| Wed | 4:00 a.m. to 7:00 p.m. | |
| Thu | 4:00 a.m. to 7:00 p.m. | |
| Fri | 4:00 a.m. to 7:00 p.m. | |
| Sat | 4:00 a.m. to 7:00 p.m. | |
| Sun | 4:00 a.m. to 7:00 p.m. |
I ordered the hot chocolate. When I opened the lid it was just water and all the powder was solid on the bottom and I had to stir it myself. I called to ask about it and they said the machine was broken. If the machine was broken then you shouldn’t have served it, you should’ve told me so I wouldn’t have to order it. I know it’s not the staff and server’s fault but it’s the managements fault for not repairing it and now the young workers have to face the customers and they get blamed for it.
This place is always super busy in the morning, but they do a great job keeping the pace!! They've always been friendly as well!!
I ordered a large coffee and when I told the kid behind the counter that I ordered a large I was completely ignored I’d go back to get my refund but I already know Dunkin won’t do anything about it and tell me to just email them which I won’t just fair warning people who go to this place to go elsewhere
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.4 star rating with 140 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open tomorrow at 4:00 a.m.
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