This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
128 Water St, Danvers, MA 01923, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 7:00 p.m. | |
| Tue | 4:30 a.m. to 7:00 p.m. | |
| Wed | 4:30 a.m. to 7:00 p.m. | |
| Thu | 4:30 a.m. to 7:00 p.m. | |
| Fri | 4:30 a.m. to 7:00 p.m. | |
| Sat | 4:30 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
They almost always forget the chipotle aioli on my sandwich. This is a Dunkin we frequent and about every time we go there's something wrong. And it always happens when there's this one lady there. One time we had a mobile order placed and they said it was "a big order" it was two drinks, a bagel, a sandwich, and a few donuts. In reality they just needed to make two drinks and a sandwich. Most of the customer service sucks but sometimes there's one girl that is pretty nice and can fix things pretty fast that the others messe... read more
It's started to go down hill at this Dunkin a bit. Things seem a bit hectic and they get our orders wrong a lot of the time, the staff isn't as nice anymore either.
Not sure what happened to the morning crew, seems like new people and you now have to wait in drive through at least 5 mins for your order, it’s like they are scrambling to open after they already opened, I have to repeat my order at the window as well… not to mention the person who makes coffee just absolutely is horrible and it saddens me, this dunks was top tier and now it’s just going down hill
Staff is very rude like 6 women working at least half just standing around gossiping when I was handed the wrong order and explained it was the wrong order everyone walked away i honestly left also why have the mobile and delivery order pick up in front of the door the employees use an employee bumped me with the door and didn’t apologize.
Dunkin' has a 4 star rating with 312 reviews.
Dunkin' is open now. It will close at 7:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com