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Dunkin'

2.4

About this business

Location details

1912 Beacon St, Boston, MA 02135, Boston, MA, 02135, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 8:00 p.m.
Tue4:30 a.m. to 8:00 p.m.
Wed4:30 a.m. to 8:00 p.m.
Thu4:30 a.m. to 8:00 p.m.
Fri4:30 a.m. to 8:00 p.m.
Sat4:30 a.m. to 8:00 p.m.
Sun4:30 a.m. to 8:00 p.m.
2.463 reviews
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Ms. Lauren Y. Bell's profile image
Ms. Lauren Y. Bell 
2 weeks ago

Terrible Service!!!!!! If you love ❤️ coffee keep driving towards another location. If you don’t believe me just try it out for yourself. 

Josmar Sousa's profile image
Josmar Sousa 
3 weeks ago
Elena's profile image
Elena 
a month ago

Takes a lot for me to leave a review, but this place is CRAZY They’ve messed up my drink at least 3 orders in a row now? Last time I asked for it to be corrected, and a woman (who I believe is the manager?) visibly got angry and started talking loudly in another language while “fixing” my drink. Not a word to me 😭 Just generally unfriendly and incompetent service 

luis Gonzalez's profile image
luis Gonzalez 
a month ago

This was one of the worst customer service experiences I’ve had at a Dunkin. The employee was openly rude, dismissive, and had an obvious attitude from the moment I walked in. When I questioned the behavior, the excuse given was that they were dealing with personal problems. While I can sympathize with someone having a bad day, that’s not an acceptable reason to treat paying customers disrespectfully. If an employee is unable to provide basic courtesy because of personal issues, they shouldn’t be serving customers until they... read more

Spritz's profile image
Spritz 
3 months ago

My coffee has turned out well the two times I’ve ordered. I have both times preferred for walk up but had to go in. If walk up isn’t an option it shouldn’t be a choice on the app. That alone was not a huge issue but I ordered an everything bagel that turned out to be more of a “some things” bagel. It was mostly naked. Grocery store bagels are better coated. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 2.4 star rating with 63 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 8:00 p.m. 

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