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Dunkin'

4.1

About this business

Location details

1141 Broadway St, Elmira, NY 14904, Elmira, NY, 14904, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 8:00 p.m.
Tue4:30 a.m. to 8:00 p.m.
Wed4:30 a.m. to 8:00 p.m.
Thu4:30 a.m. to 8:00 p.m.
Fri4:30 a.m. to 8:00 p.m.
Sat4:30 a.m. to 8:00 p.m.
Sun4:30 a.m. to 8:00 p.m.
4.1357 reviews
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Christopher Brown's profile image
Christopher Brown 
a week ago

Has gone down hill extremely in the last few months, the coffee's are always wrong and the line takes 5x longer and the food is always bad along with sub par customer service. I used to swear by this dunkin, now im debating if I should just drink coffee from home and stop wasting my time. 

Bobbidi Stedge's profile image
Bobbidi Stedge 
4 weeks ago
james wood's profile image
james wood 
a month ago

Ever since the previous owners left, tue service is horrible, orders take FOREVER and youre lucky if your order comes out correct. Service is dog shit slow and everybody working seems to be messing around instead of working. Asked for a refund after waiting 10 min for an online order I placed 5 min prior before arriving, they wouldn't give me one but offered to make my food and I still never got my food, a refund or an apology. Maddison ave might be better than southside. 

Elizabeth F's profile image
Elizabeth F 
a month ago

I’m incredibly disappointed in this Dunkin now. Ever since the new owners took over and completely replaced the staff, it has been slow, the staff is rude, and they have no idea how to do anything. How does your staff not know how to heat up food and drinks? This reflects VERY poorly on the owners and managers. You people run a drive thru breakfast spot, how hard can it be to train your staff? For example, they delivered a cold latte, commented on the fact that it was cold before taking it back, then made us pull around and ... read more

Steven Recore's profile image
Steven Recore 
a month ago

This used to be the fastest Dunkin' Donuts around, with great people, for the last five years. We used to go here at least twice a day, seven days a week. Now, ever since most of the main staff left, they have been extremely slow. Our orders keep getting messed up, with burnt wraps or cold food that's supposed to be hot. For example, the tots I got today were still partly frozen. If you say something nicely about it, there's so much attitude from the employees. Lately, it has been bad. I could keep going. This place is going... read more

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 4.1 star rating with 357 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open at 4:30 a.m. 

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