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Dunkin'
- Coffee & Tea
- Upper Marlboro, MD
About this business
Location details
4705 Crain Hwy, Upper Marlboro, MD 20772, Upper Marlboro, MD, 20772, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 8:00 p.m. | |
| Tue | 4:30 a.m. to 8:00 p.m. | |
| Wed | 4:30 a.m. to 8:00 p.m. | |
| Thu | 4:30 a.m. to 8:00 p.m. | |
| Fri | 4:30 a.m. to 8:00 p.m. | |
| Sat | 4:30 a.m. to 8:00 p.m. | |
| Sun | 4:30 a.m. to 8:00 p.m. |
This place is the worst. I stop going for a while and figured I would give it another try. I shouldn't have! They open at 4:30am. I submitted my order at 4:45am. I showed up at 5:05am. I waited at the drive thru window until 5:12am before the lady comes on the mic to tell me my order is not ready because she just got there. Eventually got my order at 5:26am and the lady was rude and angry...no greeting of any kind. As if me making a big order every Sunday morning is an inconvenience. You would think they would be glad I'm sp... read more
The staff was arguing very loudy in front of customers. I was there to get gas. The man at the register waited on customer in front of me then abruptly walked away and didn't return. After a few minutes another staff person did come to register. I haven't been in a while and have no plans of returning. Poor customer service
A team is only as strong as its management at the manager doesn't show professionalism like they do it a lot of local businesses Chick-fil-A being a great example and McDonald's just to name a few. Then your staff will not be professional at all walked in this morning not even for myself but to pick up an order for a customer who now has to wait longer because the wait time was becoming excessive. After a while we have the option to cancel the order again not fair to either the customer or the driver. But the main thing no o... read more
went inside to pick it up. No one greeted me when I walked in, and after standing there for about five minutes, I finally asked the woman making drinks about my order. She told me it wasn’t ready, but then I noticed drinks that looked like mine sitting off to the side. When I checked, they were indeed mine — just left there. During this time, several employees walked past me without acknowledging me or offering to help. Another customer even asked if they were always this slow and rude, and I said yes — that’s why I usually ... read more
I had to stop at this establishment to get gas. The gas pumps were upgraded a few weeks ago. I had to go two separate pumps to get gas due issues. The cashier inside was not friendly and seemed to be mad that I had made him work. I thought about getting donuts but they were not covered and flies were everywhere.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.4 star rating with 389 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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