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Dunkin'
- Coffee & Tea
- Jacksonville, FL
About this business
Location details
3031 Monument Rd, Jacksonville, FL 32225, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
Went to drive-through they almost forgot my medium one of the medium coffees I had to remind them and then being sidetracked from that I forgot to remind her of I had a ham and cheese croissant and I drove home got home. It wasn’t there so I had to go all the way back, went inside because it was already a line outside. Had to say hello in order to get their attention told him about it. No apology made the sandwich gave it to me. Still no apology. In the meantime all my other stuff got cold, my avocado toast, my coffee
Would give 0 starts if i could. I pulled into the drive through at 851 and the worker said they were closed. People were in front of me at the drive thru and inside. I go inside and they lock the door on me. Terrible customer service
If I can give it a zero I will. I have given this place so many chances, cause it is close to home. They keep getting my order wrong, I came into the store to find the employees throwing the towel that they clean with around and it even fell on the floor. They got my order wrong again, when I called and asked for the manager they kept me on the phone and I can hear them calling me a Karen and making fun of me. I later went in person to speak to the manager only to be ignored for 10 mins and later she told me she doesn't have... read more
This used to be my favorite Dunkin... But consistently for the past month or so, my orders have been done incorrectly. Whether it's giving me regular sausage instead of turkey, giving me color burnt wraps, or completely forgetting to put flavor in my latte.... I've let it go, knowing sometimes things just happen... But today, I ordered my usual Carmel latte... And it had the weirdest, most unpleasant taste. Idk if I'll be returning after this.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.4 star rating with 518 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open at 5:00 a.m.
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