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Dunkin'
- Coffee & Tea
- Chicago, IL
About this business
Location details
3401 W Peterson Ave, Chicago, IL 60659, Chicago, IL, 60659, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst customer service ever, specifically from the guy working the drive-thru. Twice now, on different days, my drink has tasted like water. I politely asked for a remake, and both times he tried to blame me instead of just fixing it. Most recently, I ordered a Dunkalatte that tasted like water and had no sweetness. He kept saying, "Did you ask for sugar? You have to ask." I explained that I've never had to ask because it's a pre-sweetened drink made with coffee milk (the milk is sweetened). He took my drink and just dumped ... read more
My friends and I went there today (6/16/26) to get coffee my friend ordered a medium coffee chiller with oatmilk , my partner ordered a medium tropical LEMONADE and I ordered a medium ice coffee with oatmilk 4 sugar and TWO pumps of caramel. The guy who was working there made out drinks wrong and when we went to get in remade he gave an ATTITUDE and wanted to be CONFRONTATIONAL about it. Wanted to BLAME it on us and I know what we all ordered and we are not crazy. Definitely do not recommend this place at all
This Dunkin’s customer service was TERRIBLE. I was ordering my food, and this woman was rushing me, and constantly cut me off while I was speaking. She messed up my food and did not acknowledge that, and told me to get out of the drive through and come inside to talk to her about it. I don’t usually write reviews but I did not respect the way she was speaking to me. -05/29
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.7 star rating with 660 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close tomorrow at 12:00 a.m.
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