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7921 S Western Ave, Chicago, IL 60620, Chicago, IL, 60620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lobby says open, but found door locked and staff not helping order. Just wanted coffee but
One time I wanted a coffee and my mom and I went through the drive-thru and ordered. Up until then it was fine, but when we got to the window, a girl spoke to us very badly as if she wasn't in the mood to work, and that made me very angry and I haven't gone back there because of the terrible service.
This is the second time that I order coffee here and it’s been disappointing. The first time the coffee was beyond sweet (regular sugar) does not mean double the amount. Most recently, today I order the same Med coffee regular cream and regular sugar - I get to work and this coffee is as bitter as can be. This has to be one of the worst Dunkin Donuts to place an order whether it be walk in or drive through. I’ve called and no answer and no way to leave a voicemail. I will be stopping by during my lunch break to get a refund.
They keep this location clean, food is great and ive got to say they have had excellent coffee for a Dunkin’ definitely better than my normal one. I’ve seen this store handle some wild situations so props to them for keeping their cool and not escalating situations that could have gotten out of hand.
Very slow at service and not professional at all
Dunkin' has a 3.8 star rating with 497 reviews.
Dunkin' is open now. It will close tomorrow at 12:00 a.m.
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