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Dunkin'
- Coffee & Tea
- Trumbull, CT
About this business
Location details
6540 Main St, Trumbull, CT 06611, Trumbull, CT, 06611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
I purposely drive a long distance just to come to this location. My order is always correct, the service is quick, and the team members are incredibly friendly. I truly enjoy visiting this Dunkin’, especially seeing Freddy and Carlos... they’re always upbeat and manage to make me laugh every time. On one occasion, I was late picking up my drive-thru order (completely my fault), and the team member still remade it for me free of charge, which meant a lot. I usually go through the drive-thru, but when I do go inside, it’s alwa... read more
STAY AWAY!!!! Especially FREDY, the faux manager, who acts like people are beneath him. He also does not honor any of the specials the entire Dunkin' operation is running...triple-charging at times as well. Corporate should be made aware of this also. I don't understand how you can skimp on things that are requirements in the order. Beyond this, if you are out of items--more specifically, munchkins, then don't let customers be able to order them. He didn't even want to offer a substitute like a donut that I could cut up for ... read more
Today I asked for a muffin and was offered a croissant instead. When I repeated that I wanted a muffin, the employee yelled at me rather than offering another muffin option. This was rude and unprofessional. I expect better service from Dunkin’. Employee name was Rena
Everybody here is absolutely amazing. Liz the manager is the best! Also big shoutout to Reyna, Michelle, Ana, Liz-Marie, Fredy. I come here every morning and sometimes, I don’t even want coffee I just love feeling like a valued customer and want to come in and chat! It starts my day on a great note and that’s thanks to the amazing team here. Thank you so much Dunkin Trumbull!!!
Customer service here is absolutely horrible. Specifically, one man in general, a little on the short side with a scruffy beard that always gives me the dirtiest look whenever I walk in the store, like he’s pissed off to see me, when I’ve done absolutely nothing and have said absolutely nothing negative to anyone to create that response. There’s only two out of the whole staff that are actually nice and professional that greet me with a smile and we small talk while I place my order. It’s a shame because I live right up the ... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.4 star rating with 204 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
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