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Dunkin'

2.4

About this business

Location details

10951 Old St Augustine Rd, Jacksonville, FL 32257, Jacksonville, FL, 32257, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 8:00 p.m.
Tue5:00 a.m. to 8:00 p.m.
Wed5:00 a.m. to 8:00 p.m.
Thu5:00 a.m. to 8:00 p.m.
Fri5:00 a.m. to 8:00 p.m.
Sat5:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
2.4149 reviews
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New's profile image
New 
a week ago

Went through the drive thru with my wife and had a pretty disappointing experience. The guy who took our order glasses, curly black hair was clearly annoyed we were even there. Short answers, no effort, just made us feel like a hassle. Then he straight up walked off and left us hanging without finishing the order. Luckily a really sweet woman stepped in to cover for him and actually got us taken care of. She was friendly, patient, and handled everything right. Total night and day difference. That guy needs some serious custo... read more

Brooke Arias's profile image
Brooke Arias 
4 weeks ago

Nasty attitude from staff inaccurate order food cold do better 

Germán Andrés López Rivera's profile image
Germán Andrés López Rivera 
a month ago
Alex B's profile image
Alex B 
a month ago

I'm always getting the wrong thing in my order or something missing. I can look past it if it's missing a hashbrown, or I get the wrong donut. But my order today missed an entire bacon, egg, cheese sandwich. The MAIN thing of the $6 meal deal. I would have checked before leaving, but the line was so long and I had a massive pickup truck tailgating me. I can't report through the app because the virtual assistant is offline. I can't file an issue through the site because it freezes when I try to search the address. The only wa... read more

Jorrie Joyce's profile image
Jorrie Joyce 
a month ago

So this week (May6th-12th) is nurses week, I went to Dunkin to ask if they participated in the free medium coffee and the manager told me no! She was absolutely sooo upset about this. She told me the owners had just been in and when she asked about it, they told her about how they made a large donation for teacher appreciation week. While yes I agree education and educators are probably one of the single most essential professions there is. So kudos on the donation, but not for the people who save your life??? However, this ... read more

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 2.4 star rating with 149 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 8:00 p.m. 

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