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Dunkin'
- Coffee & Tea
- West Springfield, MA
About this business
Location details
11 Pierce St, West Springfield, MA 01089, West Springfield, MA, 01089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
Quick and the sourdough breakfast sandwich is legit
When I was taking my order she was rushing me and sounded kinda rude. I ordered an iced coffee with extra French vanilla extra cream cause I wanted something nice and sweet and she damn near gave me black coffee now I’m all energize . Was not my plan for the day. And even when I went to pay she had face not good customer service on a happy Sunday .
This Dunkin’ is consistently running out of product, and it’s clearly because they don't know how to portion. Their Refreshers are always over-concentrated nothing like what you get at any other location. They are overusing product, which explains why they had a truck delivery on Sunday and are already sold out by Tuesday. To make matters worse: The App is never updated They let you pay for items they don't have. They change your order without asking, and when you confront them, the only response you get is "we ran out" d... read more
This location is consistently unprofessional. At the drive-thru, you’re greeted by someone practically barking “what do you want?” so fast you can’t even understand it. When I asked them to repeat themselves, I was met with attitude. I usually stop by between 5:00–5:30 a.m. before work, and the service is almost always poor. There’s an older woman—possibly the manager—who regularly comes across as rude and dismissive. What’s worse, my order is frequently wrong. I order a simple cold brew with caramel, yet they somehow forget... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.7 star rating with 409 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 9:00 p.m.
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