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Dunkin'
- Coffee & Tea
- Westchester, IL
About this business
Location details
1005 S Mannheim Rd, Westchester, IL 60154, Westchester, IL, 60154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 2:00 p.m. | |
| Wed | 4:00 a.m. to 6:00 p.m. | |
| Thu | 4:00 a.m. to 6:00 p.m. | |
| Fri | 4:00 a.m. to 6:00 p.m. | |
| Sat | 4:00 a.m. to 6:00 p.m. | |
| Sun | 5:00 a.m. to 6:00 p.m. |
Employees need better customer service training. I placed a mobile DRIVE thru order. Pulled in and claimed they were still working on and requested i got back around thru the line to give them time.. I literally order ONE WAKE UP WRAP? Instead i parked and went inside and there my order was, waiting in the walk-in area.
No point in mobile order, they just park you in front for 20 minutes while drive thru and walk ins get taken care of immediately. I ordered 20 min before I arrived and nobody was in drive thru and I was told i needed to be parked. After waiting, I walked in and saw my order sitting at the counter COLD.
I got the $6 meal deal. Everything was as expected.
My order was wrong and I called them in less than 5 min and they picked up the call, heard me telling my order was wrong and they keep hanging up on me
Came through the drive thru(Saturday 13th at 4:06) and made the order. The person sounded irritated and didn't want to be there just because we made an order. Gave us a watered down order of coffee and iced coffee. Hoping the service and drinks being made will be better no matter what time it is in the day.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.4 star rating with 288 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open at 4:00 a.m.
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