Dunkin''s cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Dunkin'

3.3

About this business

Location details

185 W North Ave, West Chicago, IL 60185, West Chicago, IL, 60185, United States

Get directions
WeekdayScheduleStatus
Mon4:00 a.m. to 9:00 p.m.
Tue4:00 a.m. to 12:00 p.m.
Wed4:00 a.m. to 9:00 p.m.
Thu4:00 a.m. to 9:00 p.m.
Fri4:00 a.m. to 9:00 p.m.
Sat4:00 a.m. to 9:00 p.m.
Sun5:00 a.m. to 8:30 p.m.
3.3382 reviews
Select a rating
Kevin Velazquez's profile image
Kevin Velazquez 
a week ago

Waited 25 min for a coffee and a croissant! Manager was not present, workers where messing up orders and the manager was just standing up doing nothing and laughing. 9:35am 09/05/2026 the manager in stead of disescalating she went to argue and fight. I will not support a busness and I will spread the world to stop supporting this location. Rude manager didn't have the professional of how to handle situations under pressure who ever hired her failed the company. Apart of that they gave me my coffee wrong and croissant and cre... read more

Lauren Kammes's profile image
Lauren Kammes 
2 weeks ago

Great people, but this location has quite a turnover, so sometimes service can be slow. 

Jim's profile image
Jim 
a month ago
Evghenii Maciuca's profile image
Evghenii Maciuca 
a month ago

Rude manager 

Captain “Captain” Baksmak's profile image
Captain “Captain” Baksmak 
a month ago

Very rude and unprofessional store manager that starts with a V. Got a coffee and potato bites. She spills my coffee and doesnt even offer to refill it. Received cold potato bites and I said something about it and she rolled her eyes. Absolutely horrible experience at this location. Store manager has checked out and so has her manners. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.3 star rating with 382 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 9:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com