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Dunkin'
- Coffee & Tea
- Crystal, MN
About this business
Location details
6827 Bass Lake Rd, Crystal, MN 55428, Crystal, MN, 55428, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
Horrible experience every single time I go to this location. Drinks always made wrong and food always comes out burnt, only thing they’re good for is their donuts. Customer service is horrible, they’re rude and look at you dumbfounded if you have a question. Save your time and drive to a better dunkin or just go to caribou coffee.
Ignored by 3 people inside who saw me waiting. This is the second time in a week I was left waiting while they were doing nothing. The first timee last week, nobody was visible so I yelled ' Hello'. Nobody answered so I went out and went to the empty drive through. I explained that I tried inside for 10 minutes to get someones attention. When I got my order home it was wrong.
Messed up my order. English seems to not be comprehendable. Even if acknowledged face to face In a drive through window. Pathetic. Dont come here if you have allergies.
Bad customer service!
They ALWAYS mess up my orders. I don’t know what’s going on but it seems like others have are having the same problem here. Corporate/managers need to do something about this by now! First time- ordered a refresher with oat milk and received one with green tea instead Second time- same issue as before. this time they gave me oat milk mixed with lemonade in my refresher??? Third and LAST time- came for the Sabrina collab drinks. I ordered a large and received a medium (shown on the left side). I thought I was tripping so I we... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2.7 star rating with 52 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
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