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Dunkin'

3.4

About this business

Location details

11501 NY-32, Greenville, NY 12083, Greenville, NY, 12083, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 7:00 p.m.
Tue5:00 a.m. to 7:00 p.m.
Wed5:00 a.m. to 7:00 p.m.
Thu5:00 a.m. to 7:00 p.m.
Fri5:00 a.m. to 7:00 p.m.
Sat5:00 a.m. to 7:00 p.m.
Sun5:00 a.m. to 7:00 p.m.
3.4261 reviews
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Yared A.'s profile image
Yared A. 
4 months ago

I have been stopping at this Dunkin’ location every morning (15235 Siesta Key Way, Rockville, MD 20850). Unfortunately, the service has consistently been unacceptable. Employees do not respect the order of arrival and routinely choose who to serve regardless of who came first. Today, I waited 11 minutes for a hot medium latte while several customers who arrived after me were served ahead of me. This is not the first time—I have complained on multiple occasions, but nothing has changed. This will be my last visit to this lo... read more

Yared A.'s post 1
Michele F.'s profile image
Michele F. 
5 months ago

The staff here are absolutely lazy and rude as hell ! Every last one of them need to be fired !! Not to mention they are ALWAYS out of damn donuts !! I look for this place to shut down within two years ! Especially if they don’t hire better people ! 

RL's profile image
RL 
5 months ago

My wife and I lived on the West Coast for the last eight years. We were excited to once again visit a Dunkin' location when we moved. Alas, things aren't what they used to be. This location frequently forgets things... full orders if more than one submitted and small things like cream cheese when ordering a bagel. Hey, nothing like a dry bagel and coffee! We may try other Dunkin' shops in the Burlington area, but chances are we're done with the brand all together. Consider the bubble burst. 

Joanne N.'s profile image
Joanne N. 
6 months ago

I love my Dunkin in West Brookfield. The management is wonderful, Megan is the best!!! Katie is great, as are all the other the employees, especially working the morning shift. They are so accommodating every day I walk in and they have my coffee ready for me. Love them all!! 

jim B.'s profile image
jim B. 
6 months ago

I have been going to this Dunkin location since they opened up. I am not a local, so going to this specific location is out of the way for me but I would not go anywhere else with my time or my money. I have watched the ebb and flow of the staff through out this time and I was not once met with rudeness or coldness from any of them at any time. It was actually very opposite for me. I felt comfortable and a home like atmosphere with their very friendly and outgoing personalities. Besides the AMAZING coffee they put their full... read more

Crystal M.'s profile image
Crystal M. 
6 months ago

I have been going to this Dunkin location since they opened up. I am not a local, so going to this specific location is out of the way for me but I would not go anywhere else with my time or my money. I have watched the ebb and flow of the staff through out this time and I was not once met with rudeness or coldness from any of them at any time. It was actually very opposite for me. I felt comfortable and a home like atmosphere with their very friendly and outgoing personalities. Besides the AMAZING coffee they put their full... read more

Bella D.'s profile image
Bella D. 
7 months ago

I wanna think Dunkin’ Donuts, even though they were closed at the time being a motorcyclist got stuck in the monsoon, parked in front of their doors to get out of the rain. A staff member came named Jessica. She was concerned for my well-being and asked if I was OK Even brought me paper towels to dry off. She was so welcoming the lobby was to be open in 30 minutes and she didn’t mind me parking out front before they were open and she made sure I was nice and warm with her perfect cup of coffee outstanding customer service bi... read more

Bella D.'s post 1
Paul M.'s profile image
Paul M. 
7 months ago

I ordered two midnight coffees tonight as I did the same two weeks ago the Dunkin’ Donuts I normally go to was out of midnight . Prevent they made the midnight new for me, but over top of the old pot of coffee because I drink this every night and every morning I know when it’s Older or Bernt But the man who waited on me told me I didn’t know what midnight coffee tasted like and I didn’t know what I was talking about. I was happy. He made coffee for me, but unhappy with the result was over top of burnt coffee. I knew there wa... read more

Doris R.'s profile image
Doris R. 
7 months ago

Stopped there today July 2 . Got a peanut donut last one and a chocolate milk . The chocolate milk is past date June 30 and was spoiled ! Won’t be back thanks but no thanks. Had to dump it 😡 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.4 star rating with 261 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open tomorrow at 5:00 a.m. 

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