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Dunkin'
- Coffee & Tea
- Wakefield, MA
About this business
Location details
225 North Ave, Wakefield, MA 01880, Wakefield, MA, 01880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
Coffee was good not enough staff long wait time
No one speaks enough English to understand your order, and no one cares enough to try to make your order edible.
Thought it was a mistake the first time now I realize they just don’t care I’ve ordered a hot cappuccino several times and often just got a cup of hot milk not steamed and no espresso just straight milk, so why even have that in the menu.
I was informed by the first window employee that I had received a specific item, but upon checking, I found that it was the opposite. Instead of being able to trust the accuracy of the order or receiving an understanding response, I was met with dismissive and aggressive behavior. Rather than providing customer service, the employee treated me as though I were an inconvenience. This is unacceptable and reflects poorly on the standards of service that should be expected.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.7 star rating with 129 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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