This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dunkin'
- Coffee & Tea
- Warren, MI
About this business
Location details
13588 E 14 Mile Rd, Warren, MI 48088, Warren, MI, 48088, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
So today August 3rd, at approximately 7:40 PM, I visited the drive-through of a Dunkin’ location that was clearly posted to remain open until 8:00 PM. I approached the speaker and politely asked to place an order for a drink. To my surprise, i didn’t ask her name she was female the employee working the drive-through immediately refused to take my order without offering any explanation related to store policy or operational limitations. When I respectfully pointed out that it was still 15 minutes before closing time and that ... read more
Rude is an understatement!
I ordered what I thought was a frozen Iced Caramel Signature Latte through the app. Get it , it's not what I expected. I asked for a substitution. I was rudely told they weren't going to exchange the drink. So I asked for a refund which was also rudely denied saying I paid through the app. How can you not make sure the customers are satisfied? The manager was so rude it's awful!
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.6 star rating with 428 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com