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Dunkin'
- Coffee & Tea
- Thurmont, MD
About this business
Location details
130 Frederick Rd Suite A, Thurmont, MD 21788, Thurmont, MD, 21788, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
I get multiple coffees a day from this same location.the prices have been raised twice since the remodel and that would be understandable if the service hasn’t gone way down. The wait is ridiculous.with no cars, the lid has fallen off my coffee 4 times now and there have been countless times there is no sugar in the “plain hot coffee with cream and sugar” you need to get it together because I’m done patronizing this place and I know many others will as well
This is a very busy place, staff friendly but confusing when waiting for your items inside. Could not hear them call out the order then just sat it down quickly and left counter. Had to guess if the contents of the bag was ours. Definitely need a little improvement there so people get their order
No customer service at all. Not even a simple “I’ll be with you in a moment,” “Sir,” “Ma’am,” “please,” or “thank you.” They also got my order wrong. It’s sad because I know they’re working hard, but experiences like this are why I’d rather wait a few extra minutes and go to McDonald’s or Chick-fil-A instead. I just wish they would bring back the customer service tag lines — we all know America runs on Dunkin’, but right now it feels like we’re not running at all.
Even with a long line in the drive thru they are always quick and efficient. This is the only Dunkin that I've been to that charges 10 cents per squirt of caramel.
They sometimes make mistakes so always check your order.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.9 star rating with 389 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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