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Dunkin'

3.7

About this business

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product! 

Location details

Dunkin' Plaza, 500 Northern Blvd, Albany, NY 12204, 500 Northern Blvd, Albany, NY, 12204, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 7:00 p.m.
Tue5:00 a.m. to 7:00 p.m.
Wed5:00 a.m. to 7:00 p.m.
Thu5:00 a.m. to 7:00 p.m.
Fri5:00 a.m. to 7:00 p.m.
Sat5:00 a.m. to 7:00 p.m.
Sun5:00 a.m. to 7:00 p.m.
3.7216 reviews
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Shadia Robinson's profile image
Shadia Robinson 
on Google
3 days ago

My daughter and I visit this Dunkin' Donuts every morning, but unfortunately, most of the staff here are rude and unpleasant. There are only two employees who are nice to us - one named AJ and another young lady who wears glasses. The rest of the staff give us attitude when we ask for simple things like straws or napkins. They act like they don’t want to be there. It's disappointing to be treated this way, especially since this Dunkin' Donuts is conveniently located near my daughter's school. I spend a lot of money to be tre... read more

Himayet Chowdhury's profile image
Himayet Chowdhury 
on Google
a month ago

The customer service in this place is beyond garbage. This is my second time having a bad experience. I ordered two sandwiches without bacon, cause of dietary restrictions. They put bacon on both of them. The receipt says no meat, so clearly they don’t care or pay attention. I had to drive all the way back to my office and come back. Then they make me wait in the second window for 15 min while they serve every other car behind me. I walk in to the store upset and they say “oh, you didn’t get your wraps yet”. No sh.. Sherlock... read more

Angel Gifford's profile image
Angel Gifford 
on Google
a month ago

Went to get drinks from work at 5 pm get there and they got the drinks out in the open for who knows how long with no lids then she takes the coffee container throws away the old coffee grounds by smacking it on the side of the garbage can then put it back in to make new coffee when I said something she says it’s part of the closing process and then said I don’t have patience for this as she’s making a drink mind u she’s cleaning with a dirty rag not washing her hands or even wearing gloves 

Nyketa Hilts's profile image
Nyketa Hilts 
on Google
a month ago

Dunkin’ Donuts is supposed to be open at 5 o’clock. It’s 531 me and my coworkers were coming to get a couple of donuts instead of putting a sign on the door or the young ladies even come to the door to say hey just go to the drive-through we’re not open for whatever reason they just stood there and looked at us. I think that’s very rude and bad customer service and because of that I didn’t even wanna go to drive-through. I just went to another Dunkin’ Donuts 

Spencer Moon's profile image
Spencer Moon 
on Google
a month ago

This is a very good Dunkin'. The quality of the food is consistent and the service is always fast. 

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Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.7 star rating with 216 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 7:00 p.m.  

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