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Dunkin'
- Coffee & Tea
- Katy, TX
About this business
Location details
3831 W Grand Pkwy N, Katy, TX 77449, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 11:00 p.m. | |
| Sat | 5:00 a.m. to 11:00 p.m. | |
| Sun | 5:00 a.m. to 10:00 p.m. |
Rochelle is such a wonderful representation of Duncan. She is so cheerful, helpful and is always accommodating. She clearly has leadership skills. She is the reason I come back!
I’ve given this Dunkin more chances than I probably should have—mainly because it’s the closest to my house—but it’s consistently disappointing. There always seems to be an issue: mobile orders take 20+ minutes, staff attitude is hit or miss (mostly miss), and the order accuracy is almost never right. Today’s example: no more munchkins, and they weren’t making any more. Fine, I get that. But then my extras weren’t adjusted, and it just felt like zero effort or care. That seems to be the theme here—there’s no sense of custome... read more
Esta tienda normalmente está limpia, te ofrecen los nuevos productos y si tienes alguna duda de lo que quieres pedir ellos te ayudan. La verdad todos son muy amables y te entregan tu orden con rapidez
I downloaded their app during their grand opening after they encouraged customers to sign up. I placed an order on the app and went through the drive thru to pick it up. They handed me my coffee and the hash browns my son wanted, but they told me they were out of the Wicked Tin. I was fine with that and asked for a refund. I do not care about a ten dollar tin, but it is not the customer’s fault that there is a gap between the store and the app. It is unacceptable to take a customer’s money and then give them the runaround wh... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.1 star rating with 248 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 10:00 p.m.
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