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Dunkin'

3.1

About this business

Location details

3831 W Grand Pkwy N, Katy, TX 77449, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 11:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 10:00 p.m.
3.1259 reviews
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Hector Leon's profile image
Hector Leon 
2 weeks ago

I’ve just recently become a fan! The breakfast is always so good, the coffee is great, but what truly makes this place special is the staff. There’s a manager here who is absolutely the best. She brings me so much joy every morning I come in. She’s always so kind, welcoming, and somehow always surprises me with whatever giveaway they have going on. Even our little conversations make my day—she genuinely has such a positive energy. I truly wish God’s blessings over every single person in this establishment and nothing but con... read more

Hass's profile image
Hass 
2 weeks ago

Horrible Customer Service & Unprofessionalism from Eduardo that claimed to be the general manager who proceeded to take my order & Make it wrong. After the unwanted hostility I requested a refund & got refunded less than what payed until I noticed. As a regular Dunkin Customer I won’t be coming back to this location but I will contact the franchise. #BeBetter 

Jacque Reed's profile image
Jacque Reed 
3 weeks ago
yardley Burgess's profile image
yardley Burgess 
3 weeks ago

Staff is horrible and rude! Management is even worse! Hot coffee after 6 pm is microwaved! Tell customers that restroom is occupied so they don't have to clean up horrible go anywhere else!!!! Owner threatened me and told me not to go to any Dunkin in the area when I tried complaining about the experience he said he couldn't hear me so I spoke louder and then told me I was yelling at him and then it proceeded to get really out of hand. So needless to say I'll go to another coffee shop my 300 times a year that I go. I'm also ... read more

Alen Kostic's profile image
Alen Kostic 
4 weeks ago

Donuts are almost never fresh or never available. Coffee is on point. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.1 star rating with 259 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open at 5:00 a.m. 

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