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Dunkin'
- Coffee & Tea
- Albany, NY
About this business
Location details
677 Central Ave, Albany, NY 12206, Albany, NY, 12206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 8:00 p.m. | |
| Tue | 4:00 a.m. to 8:00 p.m. | |
| Wed | 4:00 a.m. to 8:00 p.m. | |
| Thu | 4:00 a.m. to 8:00 p.m. | |
| Fri | 4:00 a.m. to 8:00 p.m. | |
| Sat | 4:00 a.m. to 8:00 p.m. | |
| Sun | 4:00 a.m. to 8:00 p.m. |
Literally the worst Dunkin I have ever been to, after waiting 15 minutes in the drive thru with 1 car in front of me, got charged 15 dollars for 2 coffees , was told "thats how much it is bro" asked for a receipt and saw that I got charged for a hot chocolate we did NOT order. Reply was "you want the hot chocolate or not" replied no and was told have a good day! Pulled around went in and returned coffees and asked for a refund, only to be refunded for the hot choc only. Girl helping was nice but claimed she didnt even work t... read more
I order from this location on occasion and every time I’m reminded why I shouldn’t. The service is always slow and my order is made wrong. I place my orders online before I even leave my house and its still never completed when i arrive. They take 15-20 mins to make two hot chocolates and a donut. Furthermore, i ordered cookie butter and peppermint mocha hot chocolates and was given plain hot chocolates. I highly recommend you go to a different location in Albany as this is the worst one I’ve been to.
Store needs a strong manager. Pleasant staff, No workflow. Receipts all over the front counters not given to customers so they can’t report what goes on. You’re loosing a ton of money on lost sales. Fix it!
this is a cool place
Staff is unfriendly and unprofessional the food is horrible if you do not want to waste your money do not go to this Dunkin’s
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.7 star rating with 512 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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