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Dunkin'
- Coffee & Tea
- Lowell, MA
About this business
Location details
560 Bridge St, Lowell, MA 01850, Lowell, MA, 01850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 7:00 p.m. | |
| Tue | 4:00 a.m. to 7:00 p.m. | |
| Wed | 4:00 a.m. to 7:00 p.m. | |
| Thu | 4:00 a.m. to 7:00 p.m. | |
| Fri | 4:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
Horrible customer service from the part time workers , the regular people are great and friendly I will add but whenever they are not there it's been a headache experience
Some of the workers are on point and I have no complaints when they are on shift , but the majority of the workers here 3/5 times can't make a regular hot coffee without somehow messing it up whether it's giving me a small cup and charging me a large or medium or adding extra cream when I never asked for anything but regular, not sure if it's personal or carelessness but besides the location which is on a convenient area this might be the worst dunkin in the Greater Lowell area and that's probably the nicest way I can put it... read more
Order was made wrong twice. I asked for an iced coffee with cream, sugar, and flavoring, but received plain coffee with no ice or flavoring both times. Staff remade it, but it was still incorrect. Attention to detail needs improvement
Horrible service. Yesterday I went here and both my drinks were made wrong and I forgot my Sandwich when I came back to get a refund The manager was not there so they told me to come back in an hour. When I came back in an hour they tried to tell me I couldn't get a refund that they would remake my stuff. I did not want my stuff remade. Then the employee who made the food tried to tell me that I took the sandwich twice. So they were accusing me of stealing food that I purchased and never received. Then I told the manager I w... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.7 star rating with 261 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
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