Dunkin''s cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Dunkin'

3.8

About this business

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product! 

Location details

3580 Mt Read Blvd, Rochester, NY 14616, Rochester, NY, 14616, United States

Get directions
WeekdayScheduleStatus
Mon5:00 a.m. to 8:00 p.m.
Tue5:00 a.m. to 8:00 p.m.
Wed5:00 a.m. to 8:00 p.m.
Thu5:00 a.m. to 8:00 p.m.
Fri5:00 a.m. to 8:00 p.m.
Sat5:00 a.m. to 8:00 p.m.
Sun5:00 a.m. to 8:00 p.m.
3.8533 reviews
Select a rating
Isaac Enis's profile image
Isaac Enis 
on Google
3 days ago

Well folks I'm afraid I need to slightly break character here and tell you to steer clear of this donut making joint. I ordered a sandwich and it came out looking like it had just witnessed the opening of the ark of the covenant. Burnt to a crisp. I was not received well when returning it and asking for a new one. In fact, one worker seemed to sneakily flip me the bird. Yikes. Yeah I'm going to advice you fine folks that follow me to spare your coin, and take it to another donut shop. I recommend Ridge Donuts or Donuts Deeee... read more

Adaylin Lima's profile image
Adaylin Lima 
on Google
2 weeks ago
Kimberly Snyder's profile image
Kimberly Snyder 
on Google
3 weeks ago

Very friendly staff 

Jessica Ritzenthaler's profile image
Jessica Ritzenthaler 
on Google
a month ago

I go to this dunkin every morning even with it being out of my way to work because the service and atmosphere used to be amazing, if something wasn’t right they would fix it but lately it’s gone downhill. I go so often the one lady knows my order pretty much to a T. I let assuming a new girl know she made the coffee wrong & she gave me a dirty look rolled her eyes and took the coffee back and just added the correct flavor to it making it taste HORRIBLE. Mind you I was very nice about it being wrong. 0/10 customer service ski... read more

Ebony Malone's profile image
Ebony Malone 
on Google
a month ago

I tried to order 2 dozen donuts at the drive through. I was told you have to pre order anything more than a dozen (how can you tell me that I can't buy something)...when I got to the window, I saw a sign that said anything OVER 2 dozen had to be pre ordered. When I pointed it out the rude employee said, "we can't let you buy that many donuts because we have to sell some to other people.. but I didn't charge you for 2 dozen..." I asked for the managers name and the employee responded..."she's not here..." I'm still baffled by... read more

View all google reviews

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.8 star rating with 533 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com