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Dunkin'

3.9

About this business

Location details

786 Hamilton Ave, Waterbury, CT 06706, Waterbury, CT, 06706, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 8:00 p.m.
Tue5:00 a.m. to 8:00 p.m.
Wed5:00 a.m. to 8:00 p.m.
Thu5:00 a.m. to 8:00 p.m.
Fri5:00 a.m. to 8:00 p.m.
Sat5:00 a.m. to 8:00 p.m.
Sun5:00 a.m. to 7:00 p.m.
3.9435 reviews
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Courtney Carlson's profile image
Courtney Carlson 
a week ago

i stop on my way to work because it’s 5 minutes away. one time i ordered a medium iced coffee. i drove away without looking at the screen. i was told my total was $6 and change. i got to the window and was told my total was $8. making sure they weren’t giving me the wrong order, i said i was just told a different total. i think it was the manager who was helping at the window who said the worker had entered it wrong and she’s new. they handed my a frozen coffee. large. when i asked for a medium iced. i didn’t bother correcti... read more

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Israel Benique's profile image
Israel Benique 
a month ago

VERY CUSTOMER SERVICE FRIENDLY, AND VERY ATTENTIVE TO WHAT YOU WANT WHEN ORDERING AT THIS DUNKIN. 

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Carlito's profile image
Carlito 
2 months ago

Fast service 

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Misty B's profile image
Misty B 
3 months ago

I've been going to this one consistently for years. This past year it has gotten worse and worse. Three times this past 2 weeks I've had to bring something back. I'll visit other locations, but this one is being poorly run and no one knows what they're doing. Edit to add. Tried them out again. They didn't have my latte and refused to reimburse me. Kept trying to push other items and told me to call corporate if I was unhappy. The manager is not running that place right at all. Only there to argue with customers when their or... read more

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The Garcia Channel's profile image
The Garcia Channel 
3 months ago

Horrible horrible manager! Yelling at her employees. Belittling them and calling them names. Rude to all the customers and telling them to deal with their orders. Telling the employees to be cheap with the products to save a dime! When told she is the manager and she needs to be more respectful and not be yelling and screaming she tells them to shut up it’s not her job. She needs to be fired or investigated because not only the customers but also to the employees she is completely disgusting! I don’t know how many complaints... read more

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.9 star rating with 435 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 8:00 p.m. 

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