Dunkin'

Vijay Patel 

on Google

3 months ago

The customer service is very poor. They don't care about the customers. The employees working there, are not trained for good customer service. Always need to ask for napkins, ketchup, salt. I had a bad experience with a lady working there. She charged my gift card, and it was the last remaining amount on the card so I throw it in garbage once she charged on machine. Later on the lady employee came and told me that somehow it was not charged. I confirmed with her before throwing the card in the garbage container. I was so pi... read more

Dishit Patel 

on Google

3 months ago

On my last couple recent visit expecting a smooth experience, but was disappointed by the lack of attention to basic customer needs. Condiments like sugar, salt, pepper, and napkins weren’t provided unless I asked—twice. These essentials should be readily available or automatically included with orders, especially for takeout. 

Chirag Patel 

on Google

4 months ago

I've noticed on several recent visits that basic condiments like napkins, salt, and pepper are not included with food orders. They don’t keep them out at the pick up counter. Every time , customer has to wait in line again to get these items, which is frustrating and slows down the process, especially when in a hurry. 

Archer Jadephoenix 

on Google

4 months ago

Editing a couple years later and this location has improved. The staff is friendlier again, the hours are back to what's posted,, and it's become reliable once again. The food is made when you order, and while the occassional order isn't quite what I asked for, most of the time they get it right. Hot items come out hot, cold items are chilled nicely. A great improvement over my experiences a few years back. 

Brian Pawlak 

on Google

a year ago

Long Valley DD great, nice people.