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Dunkin'
- Coffee & Tea
- Northport, AL
About this business
Location details
2801 McFarland Blvd, Northport, AL 35476, Northport, AL, 35476, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
I stopped at this location this morning, as I do regularly on my way to work, about 6:30 AM. I waited at the drive thru speaker for 6 minutes without being acknowledged. During that time, the line began to build behind me and 3 vehicles left upon seeing the line. I eventually pulled around to the window and the 2 employees I could see were serving inside guests, seemingly unaware of the drive thru line building. I left and went to the Tuscaloosa location on Lurleen Wallace and was served and on with my day in less than 5 min... read more
I ordered alot of items including a grilled cheese waited 30 mins for my order opened the grilled cheese it was one piece of bread with 2 slices of cheese on it. I told the boy working this was not correct he argued with me got an attitude and said this is how we make our grilled cheese I told him I have ordered this many times and this is not correct. He then said glad you’ve ordered it many times I can give you another piece of bread on it. proceeds to have an attitude the rest of the visit says he’s a stand manager gives ... read more
I visited this Dunkin’ Donuts location with my family on a Saturday afternoon. Unfortunately, the experience was disappointing. There were two employees inside, but neither greeted us or acknowledged our presence when we entered. Good customer service starts with a simple greeting, and that was completely missing. We felt unwelcome and ignored, which is not what we expect from a brand like Dunkin’. I hope management addresses this issue and trains the staff on basic customer service and hospitality.
The workers are so rude. Everytime we go there. Not a "have a nice day" "thank you", anything.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 2.9 star rating with 39 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open at 5:00 a.m.
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