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Dunkin'
- Coffee & Tea
- Somerville, MA
About this business
Location details
154 Highland Ave, Somerville, MA 02143, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
Workers are rude, don’t understand you, wait 15 mins for a bagel, talk back to customers. EXTREMELY RUDE
Location hasn't been doing their best lately. Running low frequently on supplies for drinks and food. Bathroom is unavailable even for paying customers. Orders made incorrectly. It's understaffed, causing stress during busier times. I've been coming to this location for 10 years. It's disappointing.
I've been going to this dunks for a good amount of years. Unfortunately the new management isn't working as hard as they should. The old manager was always on top of everything, the new one waits until very last minute to grab everything. Service has dropped dramatically low. The young staff there always on the phone and can't fulfill a online order on time. They really have low standards now, I wish they could be better but I don't see this place making any progress.
Drinks are always inconsistent, some of the workers are nice. They do not know how to deal with a rush. They left out on my drinks, on my online order. Went up to the front and the lady ignored me. Didn’t say, I’ll be right with you, just simply ignored me. Never got my drink, waited 20 minutes or more for this drink that I never got.
There combos are absolutely great, for the price. And their always very kind and courtesy
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.5 star rating with 163 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
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