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Dunkin'

3.7

About this business

Location details

870 Dolly Parton Pkwy, Sevierville, TN 37862, Sevierville, TN, 37862, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 9:00 p.m.
Tue5:00 a.m. to 9:00 p.m.
Wed5:00 a.m. to 9:00 p.m.
Thu5:00 a.m. to 9:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat5:00 a.m. to 9:00 p.m.
Sun5:00 a.m. to 9:00 p.m.
3.7256 reviews
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Michael Ellis's profile image
Michael Ellis 
a week ago

Hate writing a bad review but they need to hear it, maybe they'll do better. First time at this location probably the last. Donuts were stale, not just one flavor but all of them. The jelly donuts had no jelly in them not a little I'm talking 0, the vanilla creme donuts had no filling aswell 0. The drinks had so much syrup in them that we could not even drink them. Seems like there needs to be some well needed training at this location, I understand staffing issues at alot businesses are affecting service but this was really... read more

Dan McD's profile image
Dan McD 
2 weeks ago

Their food is standard for Dunkin. Not great. Not awful. The line is usually very long, and not helped by the fact that you usually get to the microphone and they ignore you for a few minutes. I used to work in fast food, and the stores track how long it takes to complete an order. The employees fudge the numbers by ignoring you for a few minutes so they can get the previous order finished before they take yours. It makes their time per order look faster than it really is to the system. It isn't really the employees fault, t... read more

Malorie Newberry's profile image
Malorie Newberry 
2 weeks ago

Got out drink order wrong 3 times. Staff looked annoyed that they had to be at work 

Jacob Ball's profile image
Jacob Ball 
2 weeks ago

Consistency is horrible! Just got my breakfast sandwich back and it’s literally cold. There’s a Dunkin’ 2 seconds down the road that makes everything correct and has good service. Almost seems like they send the lazy workers specifically to work here. Food is good 1 out of 3 times. 

Ana Thompson's profile image
Ana Thompson 
2 weeks ago

Out of 90% donuts and they are old 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.7 star rating with 256 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 9:00 p.m. 

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