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Dunkin'
- Coffee & Tea
- Phoenix, AZ
About this business
Location details
1543 E Bethany Home Rd, Phoenix, AZ 85014, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 8:00 p.m. | |
| Tue | 4:00 a.m. to 8:00 p.m. | |
| Wed | 4:00 a.m. to 8:00 p.m. | |
| Thu | 4:00 a.m. to 8:00 p.m. | |
| Fri | 4:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
I go out of my way to go to this dunkin vs the one right around the corner from me. I am thinking about moving closer...
I literally just drove off after going through the drive-through asking for chocolate frosted glaze, vanilla frosted, and glazed doughnut two of each to make half a dozen I checked my order at the window it’s wrong. I asked her to fix it. She goes back and makes it wrong again, but I don’t notice that she made it wrong again because I’ve driven off already assuming that she corrected the error. So damn annoying. 3:51pm left the time as I don’t know the name of the woman who will not only took my order and after me Clarify it... read more
The absolute worst customer service I’ve ever experienced. Refused to refund an order they wouldn’t fulfill - which is theft!!
I arrived first thing in the morning. As the employees were and I asked to charge my cell phone briefly. So I can get access to my money. And they i mean, all of them ignored me for about five or six hours. While I just sat there with a note that I wrote out for any customers to read to offer me assistance. And so the district manager just kicked me out cold hearted and blatanty, and I will never again shop at a dunkin' donut because of the district manager here at this location
Myself and a fellow walked in. No one said a word towards our existence. Then the cashier disappeared while we were figuring out our order. The other employee tended to her side of the shop all invisible like as we stood waiting at the register for help. 3 minutes went by as we waited patiently before we took offense and left. Gen Z is definitely aiming to ruin businesses.... apparently.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.7 star rating with 666 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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