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Dunkin'
- Coffee & Tea
- New York, NY
About this business
Location details
2517 Parsons Blvd, Flushing, NY 11354, New York, NY, 11354, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 8:00 p.m. | |
| Tue | 5:30 a.m. to 8:00 p.m. | |
| Wed | 5:30 a.m. to 8:00 p.m. | |
| Thu | 5:30 a.m. to 8:00 p.m. | |
| Fri | 5:30 a.m. to 8:00 p.m. | |
| Sat | 5:30 a.m. to 8:00 p.m. | |
| Sun | 5:30 a.m. to 8:00 p.m. |
I wasn’t able to bring my service animal in here. It was my psychiatric service dog. I was told to immediately leave after purchasing my drink. This was extremely unprofessional considering the fact that I showed the certification.
Life is too short for bad coffee & this attitude.
This morning, I visited a Dunkin near my neighborhood, ordered a cup of coffee, and went inside. While waiting, I asked the female staff at the counter if I could use the restroom. Instead of politely saying, “Please wait a moment,” she bluntly told me, “I’m busy right now, so you wait.” That is not an appropriate or professional way to respond to a customer. Even giving this place one star feels generous. Even she said she is a manager with this attitude. What a shame. Don’t waste your time for a day here.
Absolutely the worst customer service I’ve ever experienced at a Dunkin’. I was a paying customer — finished my coffee and food, and was quietly studying on my laptop. Out of nowhere, a staff member rudely barked, “You have to move out.” When I asked why, he flat-out lied and said the store was closing (it was only 6 PM, they close at 8). When I pointed that out, he switched his excuse to, “Each customer can only sit for 20 minutes.” Really? Since when does Dunkin’ run on kindergarten rules? To make matters worse, I watched ... read more
I just went in today and asked for a decaf coffee because I am breastfeeding. The guy told me they didn't have it and made up a lie about how they had to clean the machine. When I told him that I would wait for them to clean the machine, he told me it takes too much time. Never had an issue with getting decaf coffee at any other dunkin. The guy was just lazy and didn't want to make a pot.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.3 star rating with 162 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open tomorrow at 5:30 a.m.
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