Dunkin''s cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Dunkin'

2.5

About this business

Location details

501 Crescent St, New Haven, CT 06515, New Haven, CT, 06515, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:30 p.m.
Tue7:30 a.m. to 6:30 p.m.
Wed7:30 a.m. to 6:30 p.m.
Thu7:30 a.m. to 6:30 p.m.
Fri7:30 a.m. to 2:30 p.m.
SatClosed
SunClosed
2.518 reviews
Select a rating
Ian Bennett's profile image
Ian Bennett 
2 weeks ago

If you like learning about the meaning of “eternity,” then come stand in line here. Ordered a sandwich about 20 minutes ago and there are still about 10 people ahead of me waiting for their food. You will get more efficient service by growing your own crops, harvesting the food, and cooking it yourself. 10/10 experience 🏆 

Isabella Valentino's profile image
Isabella Valentino 
2 weeks ago

Worst Dunkin ever. The workers are very slow and very rude. They always have a bad attitude. Apparently they’re never able to serve food because they’re “short staffed” when they literally always have 5-6 people working. The amount of times I have wasted my time in a 20-30 minute line just for them to tell me they aren’t serving any food. They need to put a sign up if they’re that lazy to make any food. This has happened to me so many times in a row that I gave up going there. I still hear so many horror stories from my frie... read more

Zachary Fish's profile image
Zachary Fish 
6 months ago

This place's list of caffeinated grievances are too great to count. Unapproachable service, inaccurate and variable pricing, apparent substitution of sugar for sweetener without notice, complete obliviousness of online orders through Everyday... they've done it all. They didn't even have napkins last time I was there!! And to add to it all, this is technically a university-run location and not an official Dunkin franchise (it shows), meaning you can't use your rewards/coupons here as far as I'm aware. I've given this place 3... read more

Faith Lally's profile image
Faith Lally 
6 months ago

This is not an official franchise, but part of the school’s dining program. They do not take gift cards or the app. The food and coffee sometimes can be inconsistent, but that happens with all Dunkin’s. The workers try their best and are very nice. Good for a morning Dunkin run, sometimes the line is long but on Fridays it is less long. 

Ethan Smith's profile image
Ethan Smith 
8 months ago

I go to this Dunkin once or twice a week when it's supposed to be opening up at 7:30 AM. They are never ready to serve the customers on time. Sometimes they don't even have coffee brewing. This is the most unorganized and slow operation I've ever seen. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 2.5 star rating with 18 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 6:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com