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Dunkin'
- Coffee & Tea
- McKinney, TX
About this business
Location details
3805 W University Dr STE 500, McKinney, TX 75071, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
This location needs a complete retraining on how they are to prep and serve food. I've had to go back in multiple times to get them to actually cook the kolaches because they were served FROZEN. They seem to be microwaving frozen food instead of properly cooking it so the bun is hot but the sausage is full of ice crystals from being frozen still. They're either not thawing food properly or not cooking it properly or both.
Nice clean store with courteous staff and helpful service. They have limited seats inside and have one small patio to sit outside. The drive thru is quick and order has been prepared with care. The staff is nice and provides best service to customers. There’s plenty parking outside.
Went through the drive through to get 2 of the turkey sausage egg and cheese sandwich, first time ordering food and I selected it from the menu that’s out there. It’s a sandwich shown on the menu with an English muffin/bun. I got a really terribly presented, burnt tortilla wraps shoved into one tiny paper baggy lol.
They never answer the phone.
Absolute worst Dunkin. First, they forgot my coffee which I had to ask for. Once, I got home with my food I noticed the chicken wrap was missing.. It took over 10 minutes in drive thru to get the food, which was cold by the time we ate. Zero star for customer service and Zero 🌟 for food quality. Never going back to this one. Should've gone to the one on Virginia Pkwy ( they can't toast Croissant properly but at least they get the order right).
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.4 star rating with 383 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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